Scope confirmation
Make sure we are solving the right problem.
Before delivery begins, FRIDAY summarizes the agreed scope, boundaries, systems, customer responsibilities, control points, and expected deliverables for confirmation.
Confirm
Scope and outcome
The workflow, service objective, start and end points, systems, expected result, and product-specific deliverables are stated plainly.
Protect
Boundaries and approvals
Material changes in scope, systems, permissions, pricing, contractual terms, security exceptions, or financial decisions require explicit approval before CAW proceeds.
Align
Customer responsibilities
FRIDAY identifies what information, access, review, or decision the customer must provide and when it is needed.
Proceed
Delivery path
Once scope is confirmed, the engagement moves into the product-specific delivery workflow and the customer receives clear status updates at meaningful milestones.