Education in Knowledge Management

Because You Need to Know

Mr. Cannon did a second podcast with Mr. Edwin K. Morris of Pioneer Knowledge Services on the topic of Education in Knowledge Management. In this podcast, Mr. Cannon explains his journey in academia to get training in Knowledge Management.

Listen to Pioneer Knowledge Services – Because You Need To Know With Guest Cory Cannon 2019 by Edwin K. Morris on #SoundCloud or on #Spotify

Interview with Edwin K. Morris

Because You Need to Know

Back in May I was asked to do an interview with Edwin K. Morris, President and Founder of Pioneer Knowledge Services. I had a great time during the interview and you now can hear it on SoundCloud or Spotify

Continue reading “Interview with Edwin K. Morris”

Knowledge Management vs Information Management inside the DoD

A United States,​ Department of Defense perspective on the distinction between Knowledge and Information, and what this means for KM within the DoD. After personally working on the Department of Defense Instruction for Knowledge Management for the past 4 years I am proud to say that we have agreed on a definition for Knowledge Management and the Instruction will soon be published.  The DoD will define Knowledge Management as a discipline focused on integrating people and processes enabled by tools, throughout the information lifecycle, in order to create shared understanding and increase organizational performance and decision-making.  In contrast, the DoD defines information management as the function of managing an organization’s information resources for the handling of data and information acquired by one or many different systems, individuals, and organizations in a way that optimizes access by all who have a share in that data or a right to that information.  Thus within the DoD Information Management is more on how to gather and access the data where Knowledge Management is taking that data and turning it into organizational shared  understanding that can be utilized for decision making.  

Presentation at KMWorld 2017

On 7 November 2017, I had the pleasure to present at KMWorld in Washington D.C. on Knowledge Management in a Combined/Joint Environment. This was based on the research conducted between the years I was in CJTF-OIR and in United States Forces Korea. More information is located on the KMWorld site. Slides are published on the KMWorld Site

Community of Practices Services

One of the many services that Knoco Kansas provides is Communities of Practice Services to organizations these services range from launching a community, gauging the maturity, as well as training and coaching community leaders and facilitators. Communities of Practice are one of the pillars of a solid Knowledge Framework. Many government agencies like the FBI, DoD and NASA have created Communities of Practices ranging from topics as proposed administrative rules and regulation changes to creating entire processes and procedures that are scenario based.

Community of Practice

We help you get your Communities of Practice off to a flying start, through facilitating a one-day or (ideally) two-day launch program. This will be a mixture of introducing the structure and theory of the Community of Practice, and Community of Practice discussions around key topics.

We can check and track the health of your Communities of Practice, through applying a ten-component maturity assessment framework. This Community maturity assessment not only gives you a benchmark to measure development against, but also identified those factors that need the most attention.

We can train your Community leaders and facilitators in the effective operation of Communities of Practice, and how they deliver value to the business, through a combination of theory, case studies, and exercises working on your own Community of Practice issues. 

We can coach your Community leaders and facilitators in building and sustaining their Communities of Practice. Community leadership is a demanding task, and we offer to support the Community Leaders either through regular coaching visits, or through remote coaching through email, teleconferences and Skype.

Below are links to more in depth information on each of these services within Community of Practices please feel free to browse through them if there is any more information you want please feel free to contact me at cory.cannon@knoco.com 

Launching Communities of Practice

Knowledge Management Training Course List

Knowledge Management Coaching