Description
Managed AI Operations
Managed AI operations provides ongoing support for deployed automations after implementation. The service focuses on reliability, controlled improvement, operational visibility, and timely escalation when a workflow no longer behaves as expected.
Managed services may include
- Workflow health monitoring and exception review
- Routine maintenance and configuration updates
- Performance and utilization reporting
- Prompt, routing, rule, and integration refinement
- Controlled expansion of existing automations
- Documentation updates and operational change tracking
Governance remains in place
Managed operations do not remove accountable human authority. Material legal commitments, financial decisions, security exceptions, regulated activities, and other high-impact matters remain subject to the applicable human review and escalation model.
Best fit
This service is designed for organizations that want automation to remain maintained and useful after launch rather than becoming an unmanaged technical artifact.
Starting price: $1,000. After payment is confirmed, Cannon Automation Works will establish the supported automation baseline, operating responsibilities, reporting cadence, escalation path, and service activation date. Any expanded recurring scope or pricing requires explicit client approval. See customer onboarding and delivery.
Client experience
After payment is confirmed, FRIDAY establishes the supported automation baseline, responsibilities, monitoring expectations, reporting cadence, escalation path, service boundaries, and activation date. During service, FRIDAY communicates meaningful exceptions, tracks maintenance and changes, provides operational visibility, and surfaces evidence-based improvement opportunities without beginning expanded paid work without approval.

