Mediation Services

• Workplace mediation
• Family mediation
• Divorce mediation (including child support and parenting time)

Knowledge and Innovation Management Services

STRATEGIC SERVICES Assessment and benchmarking ISO 30401 Knowledge domain scan KM Strategy KM Policy Retention and transfer strategy KM Framework design KM Valuation KM Governance	KM IMPLEMENTATION SERVICES Implementation planning KM organizational design Project KM plans KM pilot projects KM Training Knowledge Asset creation KM coaching	LESSON LEARNING SERVICES Lesson learned system assessment Lessons system design Lessons capture services Lessons analysis Project Learning systems   INNOVATION
KM PROCESS FACILITATION After Action Review Peer Assist Lessons Capture Knowledge Exchange Knowledge Handover Knowledge Markets Learning History Interview Knowledge asset creation Knowledge Gap Analysis An audience with an expert	LEARNING CULTURE SERVICES  Learning culture introduction Learning culture audit Learning culture follow-up COMMUNITY OF PRACTICE SERVICES CoP Launch CoP Maturity assessment Training for CoP leaders Coaching for CoP leaders	KM STARTER SERVICES KM Assessment by survey KM Assessment one-day workshop KM Strategy by survey KM Strategy one-day workshop Knowledge Scan by survey KM culture survey Introductory workshop KM Proof of Concept

Our Knowledge Management Services are listed here, and illustrated in the “KM Service Wheel” shown below.
 

Knoco Austin provides Knowledge Management Services covering a range of client needs and client maturities, from the early stages of investigating Knowledge Management, to supporting a fully embedded program.

 Knoco Austin’s comprehensive Knowledge Management services include the early services of Knowledge Management assessment and benchmarking, Knowledge Management Strategy development, (including Knowledge Retention Strategy), Knowledge Management Framework design and implementation planning and support, and later support services such as Lesson Learning services, Training and coaching, and Community of Practice support.