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The Strategic Imperative of Implementing a Knowledge Management Program Prior to Artificial Intelligence Deployment

The contemporary digital landscape is marked by an accelerated adoption of Artificial Intelligence (AI) technologies, promising enhancements in efficiency, decision-making, and innovation. However, many organizations falter in realizing these gains due to unstructured, inaccessible, or siloed knowledge assets. Deploying AI without a foundational Knowledge Management (KM) program introduces significant risks, including poor algorithmic training, ethical concerns, and suboptimal returns on investment. This article outlines the core benefits of establishing a KM program before AI deployment. It explores knowledge discovery, contextualization, governance, and organizational readiness as critical enablers for responsible, strategic, and high-impact AI adoption.

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AI Integration in Knowledge Management: A Practical Guide for Organizations in 2025

Discover how AI is transforming Knowledge Management in 2025 with innovative tools like Microsoft CoPilot, ChatGPT, Ollama, and RAG systems. Learn practical steps for integrating AI to streamline information management, boost efficiency, enhance decision-making, and secure sensitive data. Stay ahead with actionable insights on implementation, employee training, and measuring success, and prepare your organization for a smarter, AI-driven future.

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The Intersection of Knowledge Management and Artificial Intelligence in Decision-Making

In today’s dynamic organizational landscape, decision-making has become more complex, requiring rapid access to vast amounts of information and the ability to process it in ways that lead to actionable insights. Knowledge Management (KM) and Artificial Intelligence (AI) offer critical tools in addressing this challenge. Both fields, when integrated effectively, create systems that enhance decision-making processes by combining human expertise with AI’s advanced data analysis capabilities. The intersection of KM and AI not only streamlines the flow of information but also augments the human ability to draw insights, thus fostering more informed, strategic, and timely decisions.

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Importance of data management for data driven decision-making

As an expert in Knowledge Management with over two decades of experience, I’ve witnessed firsthand the transformative power of effective Data Management in fostering a data-driven decision-making culture within organizations. In today’s digital age, the ability to harness data for informed decision-making is not just an advantage—it’s a necessity for survival and growth.

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Knowledge Management in a Toxic Organization

Knowledge Management (KM) program in a toxic organizational climate presents unique challenges. A toxic environment, characterized by distrust, poor communication, and conflicting interests, can hinder the free flow of information and knowledge critical for organizational learning and innovation.

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Recommended Reading for Knowledge Managers

I get asked a lot about what books in the vast galaxy of Knowledge Management do I recommend. There exist powerful tomes that illuminate the path towards effective organizational knowledge stewardship. This article delves into the wisdom encapsulated within twelve pivotal books that have significantly contributed to the discipline of Knowledge Management. Each of these…

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Why Knowledge Managers Should Lead Data and Data Science within Organizations

In today’s data-driven world, organizations face the challenge of effectively managing and leveraging the vast amounts of information available to them. Knowledge management and data management are two critical aspects that contribute to an organization’s success. However, it is essential to understand that knowledge managers should not be limited to managing data alone. Instead, they…

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Decision-making in a Combined/Joint/Coalition Environment

In modern warfare it does not take just a single village to fight the war it takes multiple villages from all over the world who have a common goal to defeat the common enemy. The increasing amounts of state and non-state-initiated conflicts within the world has given a rise of multinational coalitions to conduct effective…

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Success Talk with Steven Paul

Mr. Cannon was recently on The Leadership Exposé Podcast: Success Talk with Steven Paul |Episode 42: Cory Cannon: Designing and Implementing Knowledge and Innovation Management with Purpose In this episode Steven PAUL, CDir FIoD (www.leadershipexpose.com) speaks with Cory Cannon, CKM Cannon, (Major Retired US Army Reserve), working as the Command Knowledge Leader at United Nations Command, Combined Forces Command,…

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A Path to Wisdom Redefined

I have been going some academic research on Knowledge and Innovation Management and how it interlinks to decision-making at a strategic level. Looking at the “DIKW Hiearchy or Pyramid” as presented by Rowley 2007. It starts with Data and goes to Information then Knowledge and at the top is Wisdom. Going through this model there…

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