In Conversation with… Cory Lee Cannon

Ever wonder how other knowledge and information (K&IM) professionals work? How did they get into K&IM and to their current position? You will get a glimpse in this interview series with K&IM professionals, “In Conversation with…,” and perhaps even discover potential candidates for your career mentor. June Huang, K&IM professional, CILIP K&IM group committee member,…

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The Strategic Imperative of Implementing a Knowledge Management Program Prior to Artificial Intelligence Deployment

The contemporary digital landscape is marked by an accelerated adoption of Artificial Intelligence (AI) technologies, promising enhancements in efficiency, decision-making, and innovation. However, many organizations falter in realizing these gains due to unstructured, inaccessible, or siloed knowledge assets. Deploying AI without a foundational Knowledge Management (KM) program introduces significant risks, including poor algorithmic training, ethical concerns, and suboptimal returns on investment. This article outlines the core benefits of establishing a KM program before AI deployment. It explores knowledge discovery, contextualization, governance, and organizational readiness as critical enablers for responsible, strategic, and high-impact AI adoption.

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AI Integration in Knowledge Management: A Practical Guide for Organizations in 2025

Discover how AI is transforming Knowledge Management in 2025 with innovative tools like Microsoft CoPilot, ChatGPT, Ollama, and RAG systems. Learn practical steps for integrating AI to streamline information management, boost efficiency, enhance decision-making, and secure sensitive data. Stay ahead with actionable insights on implementation, employee training, and measuring success, and prepare your organization for a smarter, AI-driven future.

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The Intersection of Knowledge Management and Artificial Intelligence in Decision-Making

In today’s dynamic organizational landscape, decision-making has become more complex, requiring rapid access to vast amounts of information and the ability to process it in ways that lead to actionable insights. Knowledge Management (KM) and Artificial Intelligence (AI) offer critical tools in addressing this challenge. Both fields, when integrated effectively, create systems that enhance decision-making processes by combining human expertise with AI’s advanced data analysis capabilities. The intersection of KM and AI not only streamlines the flow of information but also augments the human ability to draw insights, thus fostering more informed, strategic, and timely decisions.

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