Latest Blogs
The Allure of Technology
In today’s digital rush, organizations often jump head-first into implementing new technologies — AI systems, data lakes, collaboration platforms, or analytics dashboards — believing that the right tool will automatically solve their knowledge problems. However, this approach can be likened to buying expensive gym equipment without ever assessing your fitness goals, capabilities, or habits.
Global Knowledge Management Week 2025: A Snapshot
Every year globally connected KM practitioners, networks and organizations pause for a moment of alignment, sharing and celebration in what we now recognize as Global Knowledge Management Week (KM Week). This event provides a focal point for raising the visibility of knowledge management (KM) as a discipline, reinforcing its relevance across sectors and geographies, and encouraging coordinated activity, dialogue and reflection.
Why Your AI is Only as Smart as Your Knowledge Management: The Hidden Foundation of Effective AI Implementation
Artificial Intelligence (AI) is often sold as a turnkey solution—an omnipotent force capable of transforming organizations with minimal effort. Vendors promise streamlined operations, powerful predictions, and automated decision-making. Yet behind the scenes, many AI implementations fail to meet expectations.
In Conversation with… Cory Lee Cannon
Ever wonder how other knowledge and information (K&IM) professionals work? How did they get into K&IM and to their current position? You will get a glimpse in this interview series with K&IM professionals, “In Conversation with…,” and perhaps even discover potential candidates for your career mentor. June Huang, K&IM professional, CILIP K&IM group committee member,…
The Strategic Imperative of Implementing a Knowledge Management Program Prior to Artificial Intelligence Deployment
The contemporary digital landscape is marked by an accelerated adoption of Artificial Intelligence (AI) technologies, promising enhancements in efficiency, decision-making, and innovation. However, many organizations falter in realizing these gains due to unstructured, inaccessible, or siloed knowledge assets. Deploying AI without a foundational Knowledge Management (KM) program introduces significant risks, including poor algorithmic training, ethical concerns, and suboptimal returns on investment. This article outlines the core benefits of establishing a KM program before AI deployment. It explores knowledge discovery, contextualization, governance, and organizational readiness as critical enablers for responsible, strategic, and high-impact AI adoption.
AI Integration in Knowledge Management: A Practical Guide for Organizations in 2025
Discover how AI is transforming Knowledge Management in 2025 with innovative tools like Microsoft CoPilot, ChatGPT, Ollama, and RAG systems. Learn practical steps for integrating AI to streamline information management, boost efficiency, enhance decision-making, and secure sensitive data. Stay ahead with actionable insights on implementation, employee training, and measuring success, and prepare your organization for a smarter, AI-driven future.
The Intersection of Knowledge Management and Artificial Intelligence in Decision-Making
In today’s dynamic organizational landscape, decision-making has become more complex, requiring rapid access to vast amounts of information and the ability to process it in ways that lead to actionable insights. Knowledge Management (KM) and Artificial Intelligence (AI) offer critical tools in addressing this challenge. Both fields, when integrated effectively, create systems that enhance decision-making processes by combining human expertise with AI’s advanced data analysis capabilities. The intersection of KM and AI not only streamlines the flow of information but also augments the human ability to draw insights, thus fostering more informed, strategic, and timely decisions.
Importance of data management for data driven decision-making
As an expert in Knowledge Management with over two decades of experience, I’ve witnessed firsthand the transformative power of effective Data Management in fostering a data-driven decision-making culture within organizations. In today’s digital age, the ability to harness data for informed decision-making is not just an advantage—it’s a necessity for survival and growth.
Knowledge Management in a Toxic Organization
Knowledge Management (KM) program in a toxic organizational climate presents unique challenges. A toxic environment, characterized by distrust, poor communication, and conflicting interests, can hinder the free flow of information and knowledge critical for organizational learning and innovation.
Recommended Reading for Knowledge Managers
I get asked a lot about what books in the vast galaxy of Knowledge Management do I recommend. There exist powerful tomes that illuminate the path towards effective organizational knowledge stewardship. This article delves into the wisdom encapsulated within twelve pivotal books that have significantly contributed to the discipline of Knowledge Management. Each of these…
Why Knowledge Managers Should Lead Data and Data Science within Organizations
In today’s data-driven world, organizations face the challenge of effectively managing and leveraging the vast amounts of information available to them. Knowledge management and data management are two critical aspects that contribute to an organization’s success. However, it is essential to understand that knowledge managers should not be limited to managing data alone. Instead, they…
Decision-making in a Combined/Joint/Coalition Environment
In modern warfare it does not take just a single village to fight the war it takes multiple villages from all over the world who have a common goal to defeat the common enemy. The increasing amounts of state and non-state-initiated conflicts within the world has given a rise of multinational coalitions to conduct effective…
Success Talk with Steven Paul
Mr. Cannon was recently on The Leadership Exposé Podcast: Success Talk with Steven Paul |Episode 42: Cory Cannon: Designing and Implementing Knowledge and Innovation Management with Purpose In this episode Steven PAUL, CDir FIoD (www.leadershipexpose.com) speaks with Cory Cannon, CKM Cannon, (Major Retired US Army Reserve), working as the Command Knowledge Leader at United Nations Command, Combined Forces Command,…
A Path to Wisdom Redefined
I have been going some academic research on Knowledge and Innovation Management and how it interlinks to decision-making at a strategic level. Looking at the “DIKW Hiearchy or Pyramid” as presented by Rowley 2007. It starts with Data and goes to Information then Knowledge and at the top is Wisdom. Going through this model there…
How valid is your knowledge?
My friend Nick Milton from Knoco wrote this the other day on his blog. I think it has some great lessons that can be applied to the military community. ——- Knowledge stores need to determine the various validity levels of the knowledge they contain. Knowledge comes in different levels of trust, and you need to…
International Institute of Knowledge and Innovation Knowledge Preservation Library
Dr. Franc Calabrese, one of the founders of the International Institute of Knowledge and Innovation (IIKI) at George Washington University as well as a visiting professor at Bangkok University. His passing in 2020 left the KM community with a very large experiance gap that Dr. Calabrese held for many year. I was fortuniate enough to…
Importance of a KM Strategy
Earlier in 2021 I presented to US CYBER COMMAND via Teams on why organizations should have a Knowledge Management Strategy. This KM Strategy should be centered on the organization’s mission and vision then branch out to the strategic objectives (3-5 years). The KM Strategy is that roadmap the organization can use to go from a…
100 KM Coffees with Rebecca Danicic
I was on LinkedIn and noticed an interesting group called 100 KM Coffees. I requested to join the group to see what type of digital water cooler it was and was glad I joined. The creator Rebecca Danicic created the group for KM Professionals and KM job seekers to showcase diverse applications of KM in various contexts, and…
Cannon-Lear Enterprises 2020 year in review and looking at 2021
It has almost been a year since Cannon-Lear Enterprises has been created in the Great State of Texas. We have accomplished a lot in that period of time even with the COVID-19 pandemic going on. After getting recognized by the Texas Secretary of State for the LLC we moved forward to becoming an official vendor…
Knowledge Management vs an Information Management System
There is a belief out there in industry and in the Department of Defense that if I have SharePoint or some other system (KMS or Information Management System) that they are doing Knowledge Management. Or the person that is doing their portal site is the Knowledge Manager for their organization. That may or may not…
Interview with Aurélien Vasinis with Brainsfeed
I had a great time talking Knowledge Management with Aurélien Vasinis, CEO of Brainsfeed. To hear some perspective on pay walls, the academic side of Knowledge Management, and Knowledge Management within the U. S. Department of Defense In this interview, Aurelien and I discuss why this pandemic is the perfect time for Knowledge managers to…
Knowledge Management with your family
Over this Covid-19 pandemic, I have been looking forward to being able to make those business to business networking connections again and gain more clients. One of the most important thing I have learned from this experience is how Knowledge Management can be done with your family.
How to use Knowledge Management to control a pandemic
Since March, I have been asked how can Knowledge Management help me (or my company) to control this or any pandemic. The answer I give them is to treat this pandemic like any other operation your company was in prior to the pandemic but your environment now has some more barriers to overcome before your…
Meeting Management as Knowledge Transfer Mode
There are a lot of books and articles on both knowledge transfer and a lot more on how to conduct a productive meetings (“Death by Meeting” is one of my personal favorites). We have all been there. The weekly meeting with you giving updates to your boss and your boss giving you guidance on what…
Knowledge Management Community of Austin (KMCA)
Back at the first of the year, I had a meeting with Benjamin Anyacho, a Knowledge Manager from the Texas Department of Transportation, at a local restaurant in Austin. I mentioned to him that we need to pool our collective resources and start having a conversation with other Knowledge Managers within the Austin and Central…
Remote work and Knowledge Management
Over the past few weeks, a lot of companies across the globe have had to change their views on “telework” or “remote work” policies due to COVID-19, just to stay in business. After all of this, are we going to learn how to transition from the “9-5” work environment of office buildings and cubicles? Are…
Knowledge Management during COVID-19
During this time of social distancing, quarantine, and working from home. A simple question must be asked. Was your company or business ready to do work outside of the business space? Or did you have to rush to find possible ways to have your workforce able to work from home? Did you have to layoff…
Global Survey of Knowledge Management
Invitation to take part in the KnocoAustin 2020 global survey of knowledge management Take part in our 2020 survey of Knowledge Management, and we will give you a free copy of the reports from the previous surveys, as well as sending you the results from the 2020 survey when these are prepared. The survey closes at…
Decision-making at a Four-Star Command
This is a presentation Mr. Cannon gave at the KM Showcase 2020 on how decision-making is done in a strategic command.
KM Showcase 2020
“I’m speaking at the upcoming KM Showcase conference in Arlington, VA on March 4-5 and hope to see you there. To register, go to: https://tinyurl.com/uxplmlue #kmshowcase2020 #knowledgemanagement
milSuite: Favorite Blog 2019
On 26 November 2019, I was awarded in the Best of milSuite (an online community of interest for the Department of Defense) the award for Favorite Blog. One blog, in particular, stands out, “KM Related Videos”. In this blog, I curated 20 videos explaining Knowledge Management. Here is the acceptance video. I would like to also thank the…
Interview with Edwin K. Morris: Education in Knowledge Management
Mr. Cannon did a second podcast with Mr. Edwin K. Morris of Pioneer Knowledge Services on the topic of Education in Knowledge Management. In this podcast, Mr. Cannon explains his journey in academia to get training in Knowledge Management. Discover what academics look like in the knowledge management field. Mr. Cannon chats about his experience…
Interview with Edwin K. Morris on KM Culture
Back in May our President and CEO (Mr. Cory L. Cannon) was asked to do an interview with Edwin K. Morris, President and Founder of Pioneer Knowledge Services. The main topic was Integration of organizational elements create a knowledge culture. Mr. Cannon tells about the inspiration and view his experience brings to KM. The interview…
Best Practice for Combined/Joint Meetings: Dealing with multiple classification levels
Sitting in the middle of the Kuwait desert at an undisclosed location. Members of 62 nations came together to pull their resources together against the members of Daesh who were causing havoc within a recovering Iraq and Syria. How did the members of these 62 nations from different backgrounds and culture come together to fend…
2018 Midwest KM Symposium
My presentation on Knowledge Management in a Combined/Joint Environment at the Ernest & Young Facility for the 2018 Knowledge Management Symposium in Cleveland, OH. I really had a great time learning from other KM Practitioners in the US and Canada. Paper located at WASET presentation located on SlideShare.
Knowledge Management vs Information Management inside the DoD
A United States, Department of Defense perspective on the distinction between Knowledge and Information, and what this means for KM within the DoD. After personally working on the Department of Defense Instruction for Knowledge Management for the past 4 years I am proud to say that we have agreed on a definition for Knowledge Management and…
Presentation at KMWorld 2017
On 7 November 2017, I had the pleasure to present at KMWorld in Washington D.C. on Knowledge Management in a Combined/Joint Environment. This was based on the research conducted between the years I was in CJTF-OIR and in United States Forces Korea. More information is located on the KMWorld site. Slides are published on the…
Knowledge Managment in a Combined/Joint Environment
In the current era of shrinking budgets, increasing amounts of worldwide natural disasters, state and non-state initiated conflicts within the world. The response has involved multinational coalitions to conduct effective military operations. The need for a Knowledge Management strategy when developing these coalitions have been overlooked in the past and the need for developing these…
Taking Time to Deliver Value
When I talk to executives who are looking to introduce KM into their company or organization, most of the time they seem to be looking for someone to take over a particular collaborative tool. They are often perplexed when I explain in depth about what tru for their organization. e Knowledge Management can do I…
Community of Practices Services
One of the many services that Knoco Kansas provides is Communities of Practice Services to organizations these services range from launching a community, gauging the maturity, as well as training and coaching community leaders and facilitators. Communities of Practice are one of the pillars of a solid Knowledge Framework. Many government agencies like the FBI, DoD and NASA…
Introductions
Hello my name Cory Cannon of Cannon-Lear Enterprises L.L.C., which is an affiliate of Knoco Ltd. Just few bits of information about myself. I have been in the military (between the United States Marine Corps the United States Army and Army Reserves) for 17 years this year and have worked as a Department of Army…
Leadership expectation
Through my years working in Knowledge Management in both the military and civilian realms, one of the items that always comes up is the importance of governance for the program. Establishment of clear expectations for how Knowledge Management program will work in the organization provides that much needed guidance for the Knowledge workers in the…
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